Motorists: Help & Support

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Consumer Protection

Emissions Testing + Retests & Repairs

The program offers many resources to help with your emissions testing, including:

Used Vehicle Sales

Please note: Georgia emissions testing stations and repair facilities are independently owned and operated. With regard to refunds, motorists must handle disputes by contacting the station or repair facility owner or manager directly for assistance or file a complaint with the Better Business Bureau or the Governor's Office of Consumer Affairs.

To file a complaint against an individual or dealership located within the 13-county testing area for failing to have a passing vehicle inspection report (VIR) at the time of sale, complete the Used Vehicle Sale Complaint Form.

If you suspect or have been offered an illegal passing test, please call 800.449.2471. You may remain anonymous.