Motorists: Help & Support
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Consumer Protection
Emissions Testing + Retests & Repairs
The program offers many resources to help with your emissions testing, including:
Information on what to do Before You Test and After You Test
If your vehicle needs repair, please review the list of recognized repair technicians.
Check the Repair Industry Emissions Repairs section for helpful information on recalls and TSBs.
Used Vehicle Sales
"What to Do Before You Buy" a used vehicle and the available complaint system for non-compliant sales
Please note: Georgia emissions testing stations and repair facilities are independently owned and operated. With regard to refunds, motorists must handle disputes by contacting the station or repair facility owner or manager directly for assistance or file a complaint with the Better Business Bureau or the Georgia Attorney General’s Consumer Protection Division.
To file a complaint against an individual or dealership located within the 13-county testing area for failing to have a passing vehicle inspection report (VIR) at the time of sale, complete the Used Vehicle Sale Complaint Form.
If you suspect or have been offered an illegal passing test, please call 800.449.2471. You may remain anonymous.