By Email

General Program Information + Testing and Repair Questions:
info@cleanairforce.com

Waiver-Related Inquiries:
waivers@cleanairforce.com

For Station & Inspector Assistance:
industry@cleanairforce.com

If you request assistance with a test, repair, or waiver, please include a vehicle identification number (VIN) or license plate number with your email.

By Phone

Call toll-free 800.449.2471 for any program-related questions, comments, or complaints.

Assistance is available for motorists, stations + inspectors, and the repair industry in both English and Spanish.

If you suspect or have been offered an illegal passing test, please call the number above. You may remain anonymous.

Live Chat

How may we help you?

We have chat operators standing by during business hours.

Customer Service locations

Visit our GCAF Customer Service Centers page to find your local customer service center or tag office. The list includes the address, hours, and contact information for each location.

We recommend finding your local office and calling to make sure they are open before you visit.

Comment Card

If you would like a follow-up call, mail the card along with copies of any related documents to GCAF.

The address is on the front of comment card attached to the Q&A brochure at your local emissions testing station.

If your comments refer to your vehicle inspection report (VIR) or other documents and you would like a follow-up call, you may email the related documents to info@cleanairforce.com