ContaCT Us
We’re available in a variety of ways to answer your questions.
By Email
General Program Information + Testing and Repair Questions:
info@cleanairforce.com
Note: This email is not for waiver-related inquiries. For those, please use the waiver assistance portal link below.
For Station & Inspector Assistance:
industry@cleanairforce.com
If you request assistance with a test, repair, or waiver, please include a vehicle identification number (VIN) or license plate number with your email.
waiver Portal
For all waiver-related questions or support, please use the waiver assistance portal. Click the button below to access.
By Phone
Call toll-free 800.449.2471 for any program-related questions, comments, or complaints.
Assistance is available for motorists, stations + inspectors, and the repair industry in both English and Spanish.
If you suspect or have been offered an illegal passing test, please call the number above. You may remain anonymous.
Live Chat
How may we help you?
We have chat operators standing by during business hours.
Customer Service locations
Visit our GCAF Customer Service Centers page to find your local customer service center or tag office. The list includes the address, hours, and contact information for each location.
We recommend finding your local office and calling to make sure they are open before you visit.
Comment Card
If you would like a follow-up call, mail the card along with copies of any related documents to GCAF.
The address is on the front of comment card attached to the Q&A brochure at your local emissions testing station.
If your comments refer to your vehicle inspection report (VIR) or other documents and you would like a follow-up call, you may email the related documents to info@cleanairforce.com
Press/Media Inquiries
Press and media communications made simple and straightforward. Call us, download the information yourself, or get email updates.